1. Create your account.
To use Maple, you'll need to register for an account or log in.
2. Update your Maple account information.
For medical documents to be valid, the legal first name on the account must match the name on your government-issued photo ID. Pharmacies require this for prescriptions, labs, and clinics for any tests ordered through lab requisitions.
Please also ensure that your other information, such as your date of birth, is correct. Incorrect account information may result in delays as we work with you to correct the issue.
Please get in touch with our team if you are having trouble adjusting your account information.
Interested in learning more? Check out:
3. Set up payment or coverage.
Your credit card on file will be charged if you are prompted for payment. If you did not anticipate paying for the service, do not proceed if prompted for payment. Instead, contact our customer support team for assistance!
If you believe you should have coverage through Maple services through employer benefits, private insurance, or provincial healthcare coverage, these articles may be useful:
4. Speak with a healthcare provider.
You're all set! Click the Get care button to request a visit, or follow along with these resources: