This article helps you add insurance coverage to your Maple account so you can access Maple's services through your employer's health plan, provincial coverage, or private insurance.
Before you start
Check for any enrolment instructions you received from your employer or insurance group. You may need specific details, like your insurance policy number or employee ID, to complete the process. Some employers require you to sign up through an email invitation
Learn more about adding insurance policy numbers here.
Coverage options
Employer health insurance
If your employer's health insurance includes Maple, you'll provide your policy or employee information during setup. The exact details you'll need depend on your insurance provider, so it helps to have any documents from your employer handy.
Provincial health insurance
Some provinces offer access to Maple through provincial health insurance. Coverage varies by province and may include different services. Learn more here.
Private health plans
Maple's services may be reimbursable through some private health plans, especially health spending accounts. To find out if your plan covers telemedicine visits on Maple, contact your insurer directly.
Checking your coverage
To confirm your insurance details are properly set up and active, view the coverage already on your account:
On the mobile app: Click here.
On web browser: Navigate to Settings > Coverage Information.