Managing your account
20 articles
- Getting started with MapleWe’ve included some information to help you get your account set up.
- Registering for an accountA step-by-step guide on how to create a Maple account
- Adding a patient profile to your Maple account
- Adding or updating health card information on your profileHow to add or update your health card on your Maple patient profile
- Verifying your phone numberHow to verify your phone number when registering.
- Verifying your email address
- Updating profile informationKeep your profile details accurate and up to date.
- Changing the email address on your accountYou can change the email address on your account at any time.
- Changing the language and communication settings on your accountMaple is available in English and French
- Changing the phone number on your accountYou can update the phone number on your account at any time–on any device.
- Setting gender identity, pronouns, or preferred name on a Maple accountAdd a preferred name and gender information to your account anytime.
- Checking inbox messages from MapleView important messages and manage your notification settings
- Closing your Maple accountHow to close your account for good.
- Removing a patient from your accountHow to delete a patient profile.
- Closing duplicate accountsInformation on having multiple accounts on Maple
- What to expect after deleting a Maple accountHere's what happens when you close your account on Maple.
- Accessing your settingsYou can personalize your Maple experience by accessing your settings
- Transferring patient profilesSteps to transfer a patient from your account to their own independent account
- Updating the account holder's name on Maple
- Changing your residence on your account