When the Maple team has information to share with you, we will send a notification to your Maple inbox. Please check your new messages, as there may be important information regarding your recent medical care.
Select an option to learn more:
Our healthcare providers will speak with you in the consultation chat room. To view these messages, join your consultation. For additional help, check out our Joining Your Consultation article, available here.
If you're having trouble viewing your notifications or need to speak with our support team, click the Contact Maple button below.
Reading and managing messages in the Mobile app
Click Inbox from the menu at the bottom of the screen. From here, you can click on any message you'd like to read.
To find specific messages, click Filter and sort to set your filters.
To mark a message as unread or archive it, click the 3 dots on the top right of the screen, then click Edit notifications.
Select the messages you want to action, then click Mark as unread or Archive.
Click Inbox from at the bottom of the screen. Click Filter and sort to find specific messages.
To mark a message as read or to archive it, click the 3 dots, then click Edit notifications.
Select the messages you want to action, then click Mark as unread or Archive.
Reading and managing messages in a Web browser
Click Inbox from the left-hand menu. From here, you can click on any message you'd like to read.
To find specific messages, use the Filter view option on the right-hand side of the screen. Click Apply filters when done.
To mark a message as unread or to archive it, select the checkbox next to the message then click Mark as unread, or Archive.
Click Inbox on the left-hand menu to see your messages. Use the filter view to find specific messages.
To mark a message as unread or to archive it, select the checkbox next to the message then click Mark as unread, or Archive.