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Updating the account holder's name on Maple

Steps to update your name depends on if you are the account holder, or a dependant on the account.

Myera F avatar
Written by Myera F
Updated over a month ago

It's important to keep your information up-to-date on Maple. Your name is used on prescriptions and doctor's notes, so it's crucial to have it correct. You can also add a preferred name to be used in communications.

Want to change the name of a dependent on your account? See the article Updating profile information.

Changing the account holder's name

  1. Log in to Maple and click Settings.

  2. Click Account.

  3. Change your name. If these fields are grayed out, your name has already been verified so it cannot be changed. You'll need to contact Maple support with a government-issued photo ID to change your name.

  4. Click Save to confirm the changes.

Log in to Maple and click Settings.

Click Account.

Change your name. If these fields are grayed out for you, you'll need to contact Maple support with a government-issued photo ID to change your name.

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