How can I make the most of my Maple visit?
How do I check my messages from Maple?
How do I reschedule an appointment?
How do I cancel an appointment?
What should I not use Maple for?
Services outside of Canada
Inclusivity at Maple
Accessibility at Maple
Why do you ask for my photo ID?
Can I find a permanent family doctor through Maple?
Can using Maple impact my relationship with my family doctor?
Which regulatory body governs the healthcare provided on Maple?
When are your online doctors available?
About our Usage Policies
Is there a time limit to my online consultation?
Downloading and faxing a consultation summary
How does the guest video feature work?
How do I add or update medical records on Maple?
Why was my consultation request cancelled?
Can I request a specific physician?
How will I be notified when my on-demand visit or scheduled appointment starts?
How do I delete my account?
Which devices and browsers support Maple?
What happens when I delete my Maple account?