Payment

Understanding how payment works at Maple and which services are covered publicly

14 articles in this collection
Written by Roxana Zaman, Greg Willmot, and Willow

How Payment Works

Did Maple’s Pricing Change?

Written by Willow
Updated over a week ago

How much does it cost to see a specialist on Maple?

We have experts in a variety of medical fields, ready to help address your healthcare needs.

Written by Willow
Updated over a week ago

What is a membership plan?

Written by Willow
Updated over a week ago

How much does it cost to see a general practitioner on Maple?

Whether you’re looking for a doctor’s visit for yourself, or for a backup plan for your family, we’ve got you covered.

Written by Greg Willmot
Updated over a week ago

Why is there a charge on my credit card if my consultation request didn't go through?

A pending charge will appear on your credit card statement as soon as you request a consultation.

Written by Greg Willmot
Updated over a week ago

Do I have to pay to use Maple?

Written by Roxana Zaman
Updated over a week ago

When do you charge my credit card?

Written by Roxana Zaman
Updated over a week ago

Payment Methods

What payment methods do you accept?

Written by Roxana Zaman
Updated over a week ago

Can I use my employer's health insurance to pay for my consultation?

Written by Roxana Zaman
Updated over a week ago

Are your online physician consultations covered by Canadian provincial health plans?

Written by Roxana Zaman
Updated over a week ago

Cancellations

Scheduled Visit Cancellation Policy

Written by Greg Willmot
Updated over a week ago

Refunds

Maple+ Refunds

Full or partial refunds may be available depending on when you purchased your Maple+ subscription and the extent to which you’ve used it.

Written by Willow
Updated this week

Refunds

It’s important to give the healthcare provider as much information as possible in advance to ensure that you aren’t charged unnecessarily.

Written by Greg Willmot
Updated over a week ago

Maple’s Quality of Care Committee

An independent group of providers who can utilize their experience to evaluate cases that are brought forward by Maple patients.

Written by Greg Willmot
Updated over a week ago