Payment

Understanding how payment works at Maple and which services are covered publicly

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18 articles in this collection
Written by Roxana Zaman, Greg Willmot, Jielun and 3 others

How Payment Works

Combien ça coûte pour voir un médecin généraliste sur Maple?

Que vous recherchiez une visite chez le médecin pour vous-même ou un plan de secours pour votre famille, nous avons ce qu’il vous faut.

Written by Marie-Lou
Updated this week

How much does it cost to see a general practitioner on Maple?

Whether you’re looking for a doctor’s visit for yourself, or for a backup plan for your family, we’ve got you covered.

Written by Greg Willmot
Updated over a week ago

Why is there a charge on my credit card if my consultation request didn't go through?

A pending charge will appear on your credit card statement as soon as you request a consultation.

Written by Greg Willmot
Updated over a week ago

When do you charge my credit card?

Written by Roxana Zaman
Updated over a week ago

Do I have to pay to use Maple?

Written by Roxana Zaman
Updated over a week ago

Payment Methods

British Columbia Medical Services Plan (MSP) Card Errors

BC MSP Coverage requires a Personal Health Number (PHN) be added to your account

Written by Jielun
Updated over a week ago

What payment methods do you accept?

Written by Roxana Zaman
Updated over a week ago

BC’s Medical Services Plan (MSP) and Maple

Written by Shakeel Ladha
Updated over a week ago

Does OHIP cover Maple doctor consultations?

OHIP does not currently reimburse patients for online doctor consultations.

Written by Roxana Zaman
Updated over a week ago

Are your online physician consultations covered by Canadian provincial health plans?

Written by Roxana Zaman
Updated over a week ago

Est-ce que mes consultations en ligne avec un médecin sont couvertes par les régimes provinciaux d’assurance maladie du Canada?

Written by Greg Willmot
Updated over a week ago

Can I use my employer's health insurance to pay for my consultation?

Written by Roxana Zaman
Updated over a week ago

Cancellations

Scheduled Visit Cancellation Policy

Written by Greg Willmot
Updated over a week ago

Refunds

Refunds

Written by Greg Willmot
Updated over a week ago

Remboursement

Written by Hannah
Updated over a week ago

Maple’s Quality of Care Committee

An independent group of providers who can utilize their experience to evaluate cases that are brought forward by Maple patients.

Written by Greg Willmot
Updated over a week ago

I am not satisfied with my Maple experience.

Written by Roxana Zaman
Updated over a week ago

Comité de la qualité des soins de Maple

Un groupe indépendant de fournisseurs de soins de santé qui peuvent utiliser leur expérience pour évaluer les cas présentés par les patients

Written by Hannah
Updated over a week ago