We’re committed to making our organization and services as accessible as possible for all. Equity is our guiding principle as we carry out our mission of building a connected healthcare experience for patients and practitioners.

We apply the highest standards of inclusion, respect, autonomy, and equal opportunity in everything we do, and for everyone we serve. You can learn more about accessibility at Maple here: https://www.getmaple.ca/accessibility/policy/. If you’ve had an experience on Maple that doesn’t align with these values, we want to hear about it. Please contact us at the link below.

If you’re interested in matching with a physician with a specific background or expertise, please consider scheduling an appointment — you will have the opportunity to review doctor bios and select who you meet with when you book your visit.

We also recommend being as specific and detailed as possible about your needs and expectations for the visit when filling out your consultation request. If the doctors can help, they'll accept the consultation. Otherwise, if they don't think what you are looking for is suitable for Maple, they'll decline your request in advance and any payment will be cancelled and returned to you via the original method of payment.