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Cancelling and rescheduling appointments

To avoid no-show charges, be sure to cancel or reschedule appointments that you aren’t able to attend

Beyond ADHD appointments

You can change your Beyond ADHD appointment anytime by selecting the upcoming visit on your Maple dashboard and clicking Reschedule visit.

Beyond ADHD visits cannot be cancelled in the app. Please click the Contact Maple button below for assistance. Our Beyond ADHD scheduled visit cancellation policy will apply.

All other appointments

To change the time or date of your scheduled appointment, you'll need to cancel the original appointment and book a new one at your preferred time.

Our Scheduled visit cancellation policy applies to all cancelled appointments.

To cancel an appointment:

  1. Log in to your Maple account and click your upcoming appointment on the dashboard.

  2. Click Cancel appointment at the bottom of your screen.

  3. Share your cancellation reason on the Cancel appointment screen, then click Cancel appointment.

Steps to cancel an appointment

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