Deleting an account

A step-by-step process on how to close your Maple account

Hannah avatar
Written by Hannah
Updated over a week ago

If you don't think you'll use Maple again, you can permanently close your account.

Please note that if you have any health care consultations or medical records on your account, we recommend saving your information since you won’t be able to access it again in the future on Maple.

Instructions for closing your Maple account:

Closing your Maple account on a computer:

  1. Log in to your account from a computer or laptop and go to your account settings.

  2. Click the Close account button under the Account closure section.

Closing your Maple account on our mobile app:

  1. Open your Maple app and log in to your account from your mobile device.

  2. Click on Settings at the bottom of the screen.

  3. Click on Account Details.

  4. Go to the bottom of the screen and click on Close Account.

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