Your account may be permanently deactivated for a variety of reasons including, but not limited to:
- Using Maple to impersonate, bully, or harass anyone. We have a zero tolerance policy for hateful, threatening, or abusive behaviour.
- Creating more than one personal account, for any purpose. We expect everyone to use their authentic identity on Maple.
- Abusing usage policies. Click here to learn more.
- Falsifying information.
If your account becomes deactivated, you may still log in and access your information, but you’ll lose the ability to seek healthcare or customer support on the platform.