When requesting a consultation on Maple, please be as specific as possible about the medication and quantity required, including whether you need refills.

If the doctor is unable to assist you they’ll let you know before your consultation begins. If you paid an individual consultation fee, you won't be charged.

While getting a prescription issued is included in your consultation, the medication itself is not. The pharmacy can provide medication cost information. If you have private insurance coverage, the cost of the medication may be covered. You would have to reach out to your insurer directly for more information.

Please note that all medical care, including prescriptions and treatment directions, is up to the provider's discretion. The doctor is required to verify your identity before prescribing medications.