Tech Troubleshooting
I can't click to the next screen after I enter my symptoms
Adjusting email and text notifications from MapleInstructions to change your notification settings
My Maple account is deactivated
I'm not receiving emails from Maple
My email or phone number is already in use when I register
Audio or video calls are not working
Signing outInstructions on how to sign out of your account.
I can't proceed with my request because Maple cannot locate me
Devices and browsers that support Maple
Notifications for your upcoming appointments
Viewing your dashboardThe main homepage of your Maple account is called the dashboard.
Customizing the font size
Trouble signing inTroubleshooting steps if you're unable to sign in.
I was logged out of my accountWhat it means when you are logged out of your Maple account.
Reasons you are unable to request a new consultationWhat it means if you're seeing the message “You're not able to request new consultations”.