You may be stuck on the Symptoms page if you have not filled out all of the required information.
Completing the symptoms page
There are 2 common causes for this issue
You haven't selected a symptom (if you clicked Other, you would need to add details in the field that appears)
You haven't entered anything in the Tell us more box. We require that you enter some information there to help the doctor get a better sense of your needs in advance of the consultation.
Select a symptom (if you clicked Other, you would need to add details in the field that appears).
Fill out the Tell us more box.