Maple

Payments and billing

Get care when you need it. Connect with Canadian-licensed doctors and nurse practitioners online—whenever, wherever.

Pricing

Understanding Maple’s pricing

Some provinces offer publicly funded coverage for virtual care services.

Provincial health insurance coverage

Accepted payment methods

Credit card charges

Where to find transaction history and download receipts.

Viewing your receipt

Adding a payment method

Payment information 

Learn about our refund policies for memberships and pay-per-visit fees

Refunds

How to turn off auto-renewal on your membership.

Deactivating your Maple membership

What to know before cancelling a scheduled appointment.

Scheduled visit cancellation policy

Cancellations and refunds

Find answers and get help from Intercom Support and Community Experts

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