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Payments and billing
Payments and billing
S
By Hannah and 2 others
3 authors
10 articles
Understanding Maple’s pricing
Fees to use Maple
Fees to see a specialist on Maple
We have experts in a variety of medical fields, ready to help address your healthcare needs.
Fees to see a general practitioner on Maple
Payment information
Provincial health insurance coverage
Certain provinces offer publicly funded coverage for virtual telemedicine services.
Accepted payment methods
Credit card charges
A pending charge will appear on your credit card statement as soon as you request a consultation.
Where to find your receipt
Cancellations and refunds
Refunds
There are different refund policies depending on the type of service or product purchased.
Cancelling your Maple membership
How to unsubscribe from Maple.
Scheduled visit cancellation policy