Maple

Hannah

Shehzad Khan

Myera F

Payments and billing

Fees to use Maple

We have experts in a variety of medical fields, ready to help address your healthcare needs.

Fees to see a specialist on Maple

Fees to see a general practitioner on Maple

Understanding Maple’s pricing

Certain provinces offer publicly funded coverage for virtual telemedicine services.

Provincial health insurance coverage

Accepted payment methods

A pending charge will appear on your credit card statement as soon as you request a consultation.

Credit card charges

Where to find your receipt

Steps to add a payment method to your account

Adding a payment method

Payment information 

There are different refund policies depending on the type of service or product purchased.

Refunds

Cancelling your Maple membership

Scheduled visit cancellation policy

Cancellations and refunds

Find answers and get help from Intercom Support and Community Experts

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