Our Privacy Policy describes our management of personal and health information including the purposes for which we collect, use and disclose information, and the safeguards used to protect it. Please note that you have full control and ownership over your information on Maple, and our platform offers you flexible functionality and choices to protect it.

Every time a medical record is created on your profile, either by you or an attending Maple healthcare provider, you can edit or delete it at any time.

We strongly recommend keeping all your medical records available for providers when seeking healthcare on Maple. Doing so can lead to more effective diagnosis and treatment, as your attending physician has access to your most up-to-date, accurate and comprehensive personal health information.

Hiding and removing medical records

  1. Log in to your account, either from a desktop or from your mobile app.

  2. Go to Medical Records.

  3. Click on “Hide this record” to hide the record from future providers or “Delete” to delete the record.

Hiding consultations

  1. Log in to your account, either from a desktop or from your mobile app.

  2. Go to Settings > Security.

  3. Click on “Hide consultation” to hide any consultation from future providers .

Other resources:

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