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Adding medical records to your Health profile

How to add or update records in your health profile

Filling out your health profile—including identification, allergies, past immunizations and medications—helps our network of practitioners give you the best care possible.

You can update your health profile in two places: in your patient profile, or during a visit (either while you wait for it to start or once you're connected with your practitioner).

Select an option below to jump to the appropriate section:


Adding medical records to your profile

  1. In the main menu, select Profiles. If applicable, select the patient you'd like to update.

  2. Under Key medical records, select a category to add your information to.

  3. Fill out the details of your record and click Save.

  4. Your new record will now be visible under the category you selected. To edit or add uploads to it, click on the record.

    1. To attach an upload, click Upload files. To update the information you added, click Edit.

Steps to add medical records


Edit or delete a medical record

  1. In your health profile, select the category and condition you'd like to edit.

  2. Select the option that applies to you:

    • Edit — to revise information

    • Delete — to remove the record entirely

    • Hide this record from providers

  3. To delete an upload, go to Files and click Delete.

Steps to edit, delete & hide medical records

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