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Changing pharmacies after a prescription has been sent

Information on switching pharmacies.

Willow avatar
Written by Willow
Updated this week

You can change the pharmacy where you will pick up your prescription yourself by reaching out to the new pharmacy (or delivery partner) of your choice. They will be happy to send a request to have the original pharmacy transfer the prescription to them.

Our customer support team can help by sending your prescription to a different pharmacy. Simply contact us with the name and address of the new pharmacy, or let us know you'd like your prescription delivered.

Select specialties may default to pharmacy delivery (including our weight medication assessment speciality). To transfer these prescriptions to a local pharmacy, please contact the delivery pharmacy directly.

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