If you have questions about your prescription order, or need to have your delivery transferred to a local pharmacy for pickup, you can reach out to Pocketpills, our delivery partner, directly.
Call or text: 1 833 435 5679
Email: [email protected]
Hours: 7 days a week, 9am - 9pm EST
Please Note: Prior to Oct 5, 2021, prescription delivery orders in Quebec or through Medavie and Guard.me coverage were issued through the pharmacy listed below:
Quebec
Pharmacie Picard & Desjardins
Call: 1 888 903 7061
Fax: 514 903 7059
Hours: Mon - Fri, 9am - 6pm EST
Medavie or Guard.me
Alliance East (ON, NB, NL, NS, PE)
Toll Free Phone: 1-877-796-7979
Hours: Mon-Fri, 8:30am-5:00pm ET
Alliance Central (MB, SK, NU)
Toll Free Phone: 1-866-318-0047
Hours: Mon-Fri, 9:00am-5:00pm CT
Alliance West (BC, AB, NT, YT)
Toll Free Phone: 1-855-370-7979
Hours: Mon-Fri, 9:00am-5:00pm PT