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Cancelling a scheduled appointment

Anne avatar
Written by Anne
Updated over a week ago

You can cancel your scheduled appointment from your account. Please note that our cancellation policy will apply.

Cancelling an appointment on the Mobile App

  1. Log on to your Maple account and click on the upcoming appointment on your dashboard.

  2. Click the Cancel appointment link on the Booking Confirmed screen.

  3. Share your cancellation reason on the Cancel appointment screen and click Cancel appointment.

  4. Click Yes on the pop-up message to confirm cancellation.

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