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Deleting an account

A step-by-step process on how to delete your Maple account

Hannah avatar
Written by Hannah
Updated over 2 weeks ago

If you don't think you'll use Maple again, you can permanently close your account.

For more information on what to expect when your account is deleted, click here.

If you want to end your membership so you won't be charged again, you don't need to delete or close your account. Simply turn off auto-renew in your account settings. Your Maple account will be available if you'd like to come back!

You cannot delete your account if you have an active Maple membership. Please turn off auto-renewal of your membership, and follow the below steps once your membership period has ended.

Close your Maple account on a computer

  1. Log in to your account from a computer or laptop and go to your Settings.

  2. Click the Close account button under the Account closure section.

Click Settings, then click Close account

Close your Maple account in the mobile app

  1. Open your Maple app and log in to your account from your mobile device.

  2. Click on Settings at the bottom of the screen.

  3. Click on Account.

  4. Go to the bottom of the screen and click on Close Account.

Click Settings

Click Account

Scroll down and click Close account

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