If you receive an error while adding your BC Personal Health Number (PHN) to your Maple account and you've already verified that the information is correct, it's likely that the provincial validation service is currently offline. This is usually resolved within one business day, so you can try again later.

Alternatively, you may use the fee-for-service option to speak to a General Practitioner from a different province. This service is not covered by MSP. Click here for pricing information.