To assist the specialist, ensure you add any background medical history to your Maple medical records – this includes any medical conditions, medications, surgeries or allergies.
If you're providing any photos, they'll need to be high quality:
The photo should be clear, and well-focused
Take a close up photo at 10cm away and an overview at 30cm away
Use either fluorescent lighting or natural sunlight to improve contrast
Show the entire area that is involved, not just a small part
Take pictures against a solid white, or off--white background
For hands and feet, take pictures of both the top and the bottom
Include a ruler or coin in the photo so the doctor can measure size
Lastly, be sure to upload a picture of valid ID if a prescription is needed. This is legally required before the specialist can write you a prescription.
If you have any questions, you can message us any time at [email protected]