Skip to main content

Steps to see a Maple healthcare provider by appointment

If you'd like to book an appointment with a practitioner in advance, follow the steps below.

Note: General Practitioner visits are typically only available on-demand (as soon as possible). To request an on-demand visit, see our article, available here.

Booking an appointment

  1. Log in to your Maple account and click Get care.

  2. Follow the prompts to:

    • Confirm your location

    • Choose the patient—either yourself or a family member

    • Select the type of visit. The bottom of each option states whether the visit is available on-demand, by appointment or both. Click Continue.

  3. Choose a practitioner from the list provided.

  4. Select a date and time for your appointment.

  5. Tell us more about your reason for being seen.

  6. Click I agree to the Virtual Care Consent, and choose Continue.

  7. Review your booking details and the cancellation policy. You'll need to agree to the cancellation policy before you can click Continue.

  8. If you're asked for payment, follow the prompts to complete it.

Once you've submitted your request, you'll be taken to the Booked appointment page.

Steps to book an appointment

Did this answer your question?