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Calling the pharmacy before picking up your prescription

We'll send you a notification when your prescription has been faxed to the pharmacy.
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When you accept a prescription on Maple, it's automatically faxed to the pharmacy you chose. We'll send you an email or text when the pharmacy confirms they've received the fax.
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Before heading to the pharmacy, call ahead to confirm they have your prescription ready.

If the pharmacy says they don't have it, ask them to check their fax machine.
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​Need help? Contact our Customer Support Team.

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