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Calling the pharmacy before picking up your prescription

Written by Hannah
Updated this week

We'll send you a notification when your prescription has been faxed to the pharmacy.

When you accept a prescription on Maple, it's automatically faxed to the pharmacy you chose. We'll send you an email or text when the pharmacy confirms they've received the fax.

Before heading to the pharmacy, call ahead to confirm they have your prescription ready.

If the pharmacy says they don't have it, ask them to check their fax machine.

Need help? Contact our Customer Support Team.

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