When the Maple team has information to share with you, we will send a notification to your Maple inbox. Please check your new messages, as there may be important information regarding your recent or upcoming doctor’s visit.
Select an option to learn more:
If you're having trouble viewing your notifications or need to speak with our support team, click the Contact Maple button below.
Reading and managing messages in the Mobile app
1. Log in to Maple and click Inbox from the menu at the bottom of the screen.
2. Click on the message you’d like to read. You can find specific messages by clicking the filter icon on the top right and adding a filter view or adjusting the Sort by criteria.
3. Once a message has been opened, it will automatically be marked as read. You can choose to mark the message as unread or archive it.
Reading and managing messages in a Web browser
1. Log in to Maple and click Inbox from the left-hand menu.
2. Click on the message you’d like to read. You can find specific messages by adjusting the Sort by dropdown or adding a filter view on the right-hand side.
3. Once a message has been opened, it will automatically be marked as read. You can choose to mark the message as unread or archive it.