If you are having trouble with a prescription you received from a doctor on Maple, please reach out to our Customer Support team. Contact us at [email protected] to see if we’re able to resolve your issue before submitting another consultation request, as you will be required to pay for the additional visit.

Examples may include issues with receiving your prescription from the pharmacy, an incorrect prescription, or delivery issues. Our team will attempt to resolve any prescription issues in a timely manner.

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