If you're having trouble with a prescription you received from a practitioner on Maple, reach out to our Customer Support Team before starting another visit request. We can help resolve the issue, so you won't be charged for an additional visit.
Here are some examples of prescription issues we can help with:
Trouble receiving your prescription from the pharmacy
An incorrect prescription
Delivery issues
Not finding your preferred pharmacy from the list of options
Our team will work to resolve any prescription issues quickly.