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Privacy Disclaimers
Live Chat & Email Privacy Disclaimer
Live Chat & Email Privacy Disclaimer
Roxana Zaman avatar
Written by Roxana Zaman
Updated over a week ago

This chat and email application are powered by Intercom, a third-party technology provider, which Maple uses to provide you with customer support (“Customer Support”). In certain circumstances, Maple may communicate with you via email powered by third-party technology provider Google. Our Customer Support team members are non-medical staff equipped to answer general questions about Maple or to help troubleshoot technical issues you may have related to using the service. Customer Support does not include the provision of Healthcare Services as defined in the Maple Terms of Use.

To securely seek Healthcare Services from Maple, please sign up or log in if you already have an account. 

By using these chat or email services, you acknowledge that you fully understand the risks, limitations, conditions of use, and instructions for use. You understand and accept the risks associated with the use of this chat service to communicate with Maple Customer Support staff. Despite this, you agree to communicate with Maple Customer Support using this chat with a full understanding of the risk. You acknowledge that either you or Maple Customer Support may, at any time, withdraw the option of communicating electronically through this chat upon providing written notice. 

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