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Accepting your specialist referral

Steps to accept your referral when a provider issues one to you.

Myera F avatar
Written by Myera F
Updated this week

Web browser

  1. Locate your referral. It will appear in the consultation chat, and the Referrals tab of your consultation summary.

  2. Click on Upload information, and fill in the fields in the Upload information pop-up.

Click on Upload information.

Fill in the fields, and submit the form.

Mobile

  1. Locate your referral. It will appear in the consultation chat, and the Referrals section of your consultation summary.

  2. Click on Status: Requires more information, and fill in the fields in the Upload information pop-up.

Click on Status: Requires more information.

Fill in the fields.

When a specialist has received the referral, you will be notified, and the referral tab will be updated to include the doctor's name, location and phone number.

The specialist’s office will contact you directly to arrange the appointment.

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