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Accepting your specialist referral

Steps for accepting a referral after a consultation

May avatar
Written by May
Updated over a week ago

If you've been issued a specialist referral in a consultation, you must accept the referral in our system and provide some demographic information (for example: your mailing address) so our team can locate a nearby specialist clinic.

When we send a referral to a specialist, you will be notified, and your referral will be updated to include the specialist's name, location, and phone number. The specialist will contact you directly to arrange the appointment. If the clinic cannot accept the referral, we will attempt to find another location.

Steps for accepting a specialist referral

  1. In the main menu, click Specialist Referrals.

  2. Click Requires more information under the referral you want to submit.

  3. Fill in the required fields, then click Submit.

Web view

Click Specialist Referrals, then click Requires more information.

Fill in the fields, then click Submit.

Mobile view

Click Specialist Referrals.

Locate your referral and click on Status: Requires more information.

Fill in the fields, then click Submit.

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