It can take several weeks for the specialist to accept or decline your referral and to provide an update regarding an appointment time.
Maple’s team cannot influence timelines for a specialist to accept your referral or to provide an appointment. Specialists have existing wait lists and triage new patients based on the urgency and seriousness of clinical conditions. It is solely up to the specialist and their office to review the referral before determining whether they will accept it.
If you have not received a response in four weeks from the referral issue date, you are encouraged to follow up with the specialist directly.
The specialist's contact information is available on your Maple account. You can access it by clicking Specialist Referrals from the main menu, then clicking the referral you would like to view.