Skip to main content

Specialist referral response times

Updated over 2 weeks ago

It can take several weeks for the specialist to accept or decline your referral and provide an update about an appointment time.

We can't influence how long it takes for a specialist to accept your referral or schedule an appointment. Specialists have existing wait lists and prioritize new patients based on urgency and how serious the condition is. It's up to the specialist and their office to review the referral before deciding whether they'll accept it.

If you haven't heard back in four weeks from the referral issue date, reach out to the specialist directly.

You can find the specialist's contact information on your Maple account. Just click Specialist Referrals from the main menu, then click the referral you'd like to view.

Did this answer your question?