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Uploading photos and documents to your visit

Step-by-step instructions to share files with a practitioner

Need to share identification, photos, reports or notes during your visit? Simply click the paperclip icon in the visit chat.

Maple supports GIF, JPG, JPEG, PNG, DOC, DOCX, PDF and HEIC photos, videos and documents under 10MB—both during and after visits.

Uploading photos and files in the visit chat

Other upload methods

  • Add files to your health profile so they are available to any future practitioners you see on Maple—learn how here.

  • Add files after your visit is finished. Head's up: If you do this contact our Customer Support Team too. Your practitioner won't be notified of new uploads in completed visits. More information on that here.

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