If you need to ask the provider a question, share information, or upload documents for your referral or requisition, you can add a file to your consultation summary and notify our team.
Our healthcare providers can upload documents for you in the consultation summary afterward.
Please note that if you wish to discuss new or additional medical information, you would need to complete another consultation with a provider to address any issues not discussed in your original visit.
Uploading files on web browser
Log in to Maple and click Consultations on the left-hand menu. Select the consultation you would like to add information to.
In your consultation, click the tab called Uploads.
Click on the paper clip icon and add a file with your information.
Ask a Maple customer service agent to inform the provider, by reaching out to us at the contact button below.
Uploading files on mobile
Log in to Maple and click on the hamburger menu on the top left of the screen.
Click Consultations, and select the consultation you would like to add information to.
In your consultation, click Uploads.
Click Upload a file and add a file with your information.
Ask a Maple customer service agent to inform the provider, by reaching out to us at the contact button below.
Once you have informed a customer support representative, they will notify the provider that they have a message to review.
To schedule a new consultation with the provider you've met with before, see the following article: Requesting a specific physician