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Uploading photos and documents to your consultation
Uploading photos and documents to your consultation

Step-by-step instructions to share files with a provider

Myera F avatar
Written by Myera F
Updated this week

You may want to share identification, photos, reports, or notes with a provider during your consultation. Follow the steps below to complete this.

Uploading documents on mobile

  1. In your consultation, click the plus icon at the bottom left of your chat window.

  2. Select from the upload options listed on the screen to upload your file. You can take a photo, choose a photo from your library, or upload a file.

  3. Click your desired file, then click Upload once you are ready to share it with the provider.


    Click the plus icon at the bottom left of your chat window.

Select from the options provided, and choose your file. Once ready, click Upload.

Uploading documents on web browser

  1. In your consultation, click the paper clip icon.

  2. Click Browse files, or drag and drop a file into the box.

  3. Click Save file once you are ready to share it with the provider.

In your consultation, click the paper clip icon.

Click Browse files, or drop a file into the box. Click Save file when done.

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