You may want to share identification, photos, reports, or notes with a provider during your consultation. Follow the steps below to complete this.
If you're interested in adding documents to your health profile, which becomes available to your current provider as well as any future providers you see on Maple, see Completing your health profile on Maple.
After the consultation is complete, please contact our Customer Support team if you have uploaded something that needs to be addressed by the healthcare provider or our specialist referral team. Our team will not be notified of new uploads for completed consultations.
Uploading documents on mobile
Uploading documents on mobile
In your consultation, click the plus icon at the bottom left of your chat window.
Select from the upload options listed on the screen to upload your file. You can take a photo, choose a photo from your library, or upload a file.
Click your desired file, then click Upload once you are ready to share it with the provider.
Click the plus icon at the bottom left of your chat window.
Select from the options provided, and choose your file. Once ready, click Upload.
Uploading documents on web browser
Uploading documents on web browser
In your consultation, click the paper clip icon.
Click Browse files, or drag and drop a file into the box.
Click Save file once you are ready to share it with the provider.
In your consultation, click the paper clip icon.
Click Browse files, or drop a file into the box. Click Save file when done.