To use VirtualCareNS, you need a valid Nova Scotia health card number (without a valid health card, you can still use Maple. Consultation fees will apply). Please click here for full program information.
VirtualCareNS offers two options, Full Care and Basic Care:
Full Care (Nova Scotia licensed doctors and nurse practitioners)
Full Care is only available to Nova Scotians who do not have a primary care provider. Full Care providers can prescribe medications and order tests. They can also refer you to specialists and in-person care.
Full Care hours of operation:
Monday: 8 am to 7 pm AT
Tuesday, Thursday, Friday: 8 am to 5 pm AT
Wednesday: 8 am to 7 pm AT
Sunday: 9 am to 4 pm AT
Basic Care (Canadian licensed doctors and nurse practitioners)
Nova Scotians with a primary care provider have two free Basic Care visits within the calendar year and do not have access to Full Care. Those who do not have a family doctor have unlimited access to Basic Care consultations. The Basic Care support is available 24/7/365.
Basic Care providers offer basic healthcare advice or prescription renewals (except controlled substances).
Basic Care providers can not order tests or refer you to specialists or in-person care.
To create a Maple account with coverage or add coverage to an existing account, visit the link here.