Skip to main content
VirtualCareNS
Willow avatar
Written by Willow
Updated yesterday

VirtualCareNS provides coverage to residents of Nova Scotia. Please click here for full program information. To use VirtualCareNS, you need a valid Nova Scotia health card number (without a valid health card, you can still use Maple. Consultation fees will apply).

VirtualCareNS offers two options, Full Care and Basic Care:

  • Full Care (Nova Scotia licensed doctors and nurse practitioners)

    • Full Care is only available to Nova Scotians without a primary care provider.

    • Full Care providers can prescribe medications, and order tests. They can also refer you to specialists and in-person care.

    • Full Care hours of operation:

      • Monday: 8 am to 7 pm AT

      • Tuesday, Thursday, Friday: 8 am to 5 pm AT

      • Wednesday: 8 am to 7 pm AT

      • Sunday: 9 am to 4 pm AT

  • Basic Care (Canadian licensed doctors and nurse practitioners)

    • Nova Scotians without a primary care provider have unlimited access to Basic Care.

    • Nova Scotians with a primary care provider have two free Basic Care visits within the calendar year, and do not have access to Full Care.

    • Basic Care providers offer basic healthcare advice or prescription renewals (except controlled substances).

      • Basic Care providers can not order tests or refer you to specialists or in-person care.

    • This option is available 24/7/365.

To create a Maple account with coverage, or add coverage to an existing account, visit the link here.

Did this answer your question?