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VirtualCareNS

Nova Scotians have public coverage through VirtualCareNS!

Willow avatar
Written by Willow
Updated over 3 weeks ago

To use VirtualCareNS, you need a valid Nova Scotia health card number (without a valid health card, you can still use Maple. Consultation fees will apply). Please click here for full program information.

VirtualCareNS offers two options, Full Care and Basic Care:

Full Care (Nova Scotia licensed doctors and nurse practitioners)

Full Care is only available to Nova Scotians who do not have a primary care provider. Full Care providers can prescribe medications and order tests. They can also refer you to specialists and in-person care.

Full Care hours of operation:

  • Monday: 8 am to 7 pm AT

  • Tuesday, Thursday, Friday: 8 am to 5 pm AT

  • Wednesday: 8 am to 7 pm AT

  • Sunday: 9 am to 4 pm AT

Basic Care (Canadian licensed doctors and nurse practitioners)

Nova Scotians with a primary care provider have two free Basic Care visits within the calendar year and do not have access to Full Care. Those who do not have a family doctor have unlimited access to Basic Care consultations. The Basic Care support is available 24/7/365.

  • Basic Care providers offer basic healthcare advice or prescription renewals (except controlled substances).

  • Basic Care providers can not order tests or refer you to specialists or in-person care.

To create a Maple account with coverage or add coverage to an existing account, visit the link here.

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