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VirtualCareNS
Willow avatar
Written by Willow
Updated over a month ago

VirtualCareNS provides coverage to residents of Nova Scotia. Please click here for full program information. To use VirtualCareNS, you need a valid Nova Scotia health card number (without a valid health card, you can still use Maple. Consultation fees will apply).

VirtualCareNS offers two options, Full Care and Basic Care:

  • Full Care (Nova Scotia licensed doctors and nurse practitioners)

    • Full Care is only available to Nova Scotians without a primary care provider.

    • Full Care providers can prescribe medications, and order tests. They can also refer you to specialists and in-person care.

    • Full Care hours of operation:

      • Monday: 8 am to 7 pm AT

      • Tuesday, Thursday, Friday: 8 am to 5 pm AT

      • Wednesday: 8 am to 7 pm AT

      • Sunday: 9 am to 4 pm AT

  • Basic Care (Canadian licensed doctors and nurse practitioners)

    • Nova Scotians without a primary care provider have unlimited access to Basic Care.

    • Nova Scotians with a primary care provider have two free Basic Care visits within the calendar year, and do not have access to Full Care.

    • Basic Care providers offer basic healthcare advice or prescription renewals (except controlled substances).

      • Basic Care providers can not order tests or refer you to specialists or in-person care.

    • This option is available 24/7/365.

To create a Maple account with coverage, or add coverage to an existing account, visit the link here.

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