If you've chosen the pick-up option for your Maple prescription and would like to change it to delivery, you can call the original pharmacy and have them transfer the prescription to our delivery partners (Alliance Pharmacy Group or, for Quebec patients, Picard et Desjardins). 

Similarly, if you originally chose delivery and you'd like to have your prescription transferred to a pharmacy for pick-up, you can contact the delivery pharmacy and have your prescription transferred to a local pharmacy of your choice. 

If you have trouble transferring your prescription, you can always contact our support team at support@getmaple.ca 

Here you'll find the regional contact information for our delivery partners, Alliance Pharmacy Group and Picard et Desjardins: 

ALLIANCE PHARMACY GROUP INC. (EAST) serving NB, NL, NS, ON, PEI

  • Toll Free Phone: 1 877 796 7979
  • Toll Free Fax: 1 877 835 8329
  • Hours: Mon - Fri, 8:30am - 5:00pm EST

ALLIANCE PHARMACY GROUP INC. (Central) serving MB,SK, NU

  • Toll Free Phone: 1 866 318 0047
  • Toll Free Fax: 1 833 815 5756
  • Hours: Mon - Fri, 9:00am - 5:00pm CST

ALLIANCE PHARMACY GROUP INC. (WEST) serving AB, BC, NT, YT

  • Toll Free Phone: 1 855 370 7979
  • Toll Free Fax: 1 855 295 7174
  • Hours: Mon - Fri, 9:00am - 5:00pm PST

PHARMACIE PICARD & DESJARDINS serving QC

  • Toll Free Phone: 1 888 903 7061
  • Fax: 514 903 7059
  • Hours: Mon - Fri, 9:00am - 6:00pm EST

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