Adding your medical records (like identification, allergies, past immunizations, or medications) can be helpful for our physicians to provide the best diagnoses and treatments.

There are two places where medical records can be added or revised: on your profile or to an individual consultation (either while you wait for for it to start, or once you are speaking with the physician).

Select an option below to jump to the appropriate section:


Web browser — Uploading medical records to profile

  1. Log in to your Maple account here: https://app.getmaple.ca/login.

  2. Click on Medical Records from the left side menu.

  3. Select the patient you wish to upload a record for from the list on the right side.

4. Click on Create a medical record.

5. Fill in the text fields as applicable, and click Create Record.

6. To add a file or image, click on the paper clip icon on an existing record.

7. Drag and drop a file, or click to browse your computer to select a file.

8. Click Save File.


Web browser — Revise or delete a medical record

  1. Log in to your Maple account here: https://app.getmaple.ca/login.

  2. Click on Medical Records from the left side menu.

  3. Select the patient you wish to revise a record for from the list on the right side.

4. Click on the record you wish to revise.

5. Select either:

  • Edit Record — to revise information.

  • Delete this record — to remove the record entirely.


Web browser — Uploading medical records to consultation waiting room

  1. In the consultation waiting room, click on the paperclip icon.

2. Drag and drop a file, or click to browse your computer to select a file.

3. Click Save File.


Web Browser — Uploading medical records once the consultation has started

  1. In the consultation, click Medical Records.

2. Select Create a medical record.

3. Fill in the text fields as applicable, and click Create Record.

4. Under the new medical record, click the paperclip icon to upload a file.

5. Drag and drop a file, or click to browse your computer to select a file.

6. Click Save File.


Mobile app — Uploading medical records to profile

  1. Log into your Maple app and click on the 3 bars in the top right hand corner of the screen.

2. Select Medical Records.

3. Select the patient you wish to upload a record for from the list at the top of the screen.

4. Click Add.

5. Fill in the text fields as applicable, and click Save.

6. To add a file or image, click on the new medical record and select Upload a file.

7. Select an upload option to add a file from your device.


Mobile app — Revise or delete a medical record

  1. Log into your Maple app and click on the 3 bars in the top right hand corner of the screen.

2. Select Medical Records.

3. Select the patient you wish to revise a record for from the list at the top of the screen.

4. Click on the record you wish to revise.

5. Click Edit:

  • Revise the content as required, or

  • Click Delete to remove the record entirely.


Mobile app — Uploading medical records to consultation waiting room

  1. In the consultation waiting room, select Upload a file.

2. Select an upload option to add a file from your device.





Mobile app — Uploading medical records once the consultation has started

  1. In the consultation, click on the 3 bars in the top right hand corner of the screen.

2. Select Medical Records.

3. Click Add.

4. Fill in the text fields as applicable, and click Save.

5. To add a file or image, click on the new medical record and select Upload a file.

6. Select an upload option to add a file from your device.


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