We're here to make sure you get the care and support you need. We value the opportunity to address concerns and ensure that all patients feel supported. We are always working to improve our services and policies, and feedback helps us identify areas for enhancement.
If you had a negative consultation experience with a practitioner on Maple, please contact our Customer Support team. We'll work with you to gather feedback and address your concerns with support from our Medical Affairs team. We aim to resolve all complaints within 30 days.