Lactation consultants are available through on-demand visits within 12 hours, and also through scheduled appointments.
To request a consultation with a lactation consultant on Maple, simply click on the “See doctor” button from the main page of your Maple account. From there, select “Lactation Consultant” and choose between “As soon as possible” or “Book an appointment.”
If you choose “As soon as possible,” you’ll be prompted to fill out a consultation request which a lactation consultant will review and accept if it is deemed eligible. Once you are connected with the provider, you can choose to chat by text, audio call or video call.
If you choose the “Book an appointment” option, you’ll be prompted to choose a date and time for your appointment and fill out a consultation request which a lactation consultant will review and accept if it is deemed eligible.
The initial session will occur at the agreed upon time and will be 60 minutes in length. A 30-minute follow-up visit can also be booked with the lactation consultant.