At this time, visits with general practitioners on Maple are not covered by the telemedicine public billing codes in Ontario since our system does not currently meet the province’s criteria (our platform includes secure messaging and visits with out-of-province physicians). We’re working hard to increase access to our services through provincial insurance as quickly as possible.

Our general practitioner services fall into a category similar to a dentist or optometrist’s office where we charge a consultation fee in order to compensate doctors on Maple for their time.

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