Medical emergencies
Maple is not intended to be used for medical emergencies. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
Narcotics or controlled medications
Our physicians cannot legally prescribe narcotics or controlled medications on Maple.
Form completion
Our physicians do not complete forms such as Workplace Safety and Insurance Board (WSIB) or other specialized disability forms since these require an in-person consultation. Other external forms, such as for insurance or school absence, typically also require an in-person assessment, but can be completed at the doctor's discretion. Any external form that is required should be mentioned in the consultation request to ensure that you only match with a doctor who is willing to meet your needs.